Companies like Hudson and McDonald`s are testing drive-thru AI, invisible checkout in Chicago. Here`s what that means for jobs — and privacy.
(Chicago Tribune Business News)

Shoppers have been interacting with technology like self-checkout machines and automated customer service hotlines for years. But there are new tools taking on tasks workers used to do, from the retail sales floor to the restaurant drive thru, raising questions about what that technology means for workers` jobs — and customer privacy.